Terms of Service.
These terms govern your use of brandheft.com and, unless a signed agreement says otherwise, the services provided by Brandheft Private Limited ("Brandheft", "we", "us"). By using this website or engaging our services, you agree to them.
01Who we are
Brandheft Private Limited is a design, marketing, and technology company registered in India, headquartered at Borjhar, Guwahati, Assam 781015. Contact: connect@brandheft.com.
02Our services
We provide brand strategy and identity, web development and AI systems, performance marketing, content and social systems, and GEO/AEO services. The specific scope, deliverables, timeline, and fees for any engagement are defined in the proposal or agreement issued for that engagement, which prevails over these terms where they differ.
03Proposals & engagement
- Proposals are valid for 30 days from the date of issue unless stated otherwise
- An engagement begins when you accept a proposal in writing (email or WhatsApp counts) or pay the agreed advance
- Work outside the agreed scope is quoted and billed separately
04Fees & payment
- Fees, payment schedule, and milestones are set out in each proposal; an advance is typically required before work begins
- Invoices are payable within the period stated on the invoice; GST is applied as required by Indian law
- We may pause work on overdue accounts after reasonable notice
- Third-party costs (ad spend, hosting, domains, stock assets, software licences) are yours unless the proposal says otherwise
05Your responsibilities
- Provide timely access to the content, accounts, brand assets, and approvals needed for the work
- Ensure that material you supply does not infringe anyone's rights and that you are authorised to use it
- Review and approve deliverables within the agreed review windows
06Intellectual property
On full payment, ownership of the final deliverables created specifically for you transfers to you. We retain ownership of our pre-existing tools, frameworks, know-how, and any generic components, with a licence for you to use them as part of the deliverables. Third-party assets (fonts, stock media, plugins) remain governed by their own licences.
07Portfolio rights
We may display completed, publicly released work in our portfolio, on our website, and in social media unless a confidentiality obligation in your agreement says otherwise.
08Confidentiality
Each party will keep the other's non-public business information confidential and use it only for the engagement. This survives the end of the engagement.
09Third-party platforms
Our work often depends on platforms we do not control — Meta, Google, WhatsApp, hosting providers, AI services, and others. We are not responsible for their outages, policy changes, pricing changes, or decisions (such as ad account restrictions), though we will work with you in good faith to adapt when they occur.
10No guarantees of specific results
Marketing outcomes depend on many factors outside any agency's control. Unless expressly stated in a signed agreement, metrics discussed in proposals or on this website are targets or past results, not guarantees of future performance.
11Limitation of liability
To the maximum extent permitted by law, our total liability arising out of an engagement is limited to the fees you paid us for that engagement in the three months before the claim arose, and neither party is liable for indirect or consequential losses, including lost profits.
12Termination
Either party may end an engagement with written notice as set out in the proposal. You remain responsible for fees for work completed and non-cancellable third-party commitments made up to the effective date of termination.
13Governing law
These terms are governed by the laws of India. Courts at Guwahati, Assam have exclusive jurisdiction over any dispute, subject to any arbitration clause in a signed agreement.
14Changes to these terms
We may update these terms from time to time. The effective date above reflects the latest revision; continued use of the website after changes means you accept them.
15Contact
Brandheft Private Limited
Borjhar, Guwahati, Assam 781015, India
Email: connect@brandheft.com
WhatsApp: +91 82569 28773